Terms of Service
These terms govern your use of the BDM Hub platform and services. By using our platform, you agree to these terms and conditions.
Welcome to BDM Hub. These Terms of Service ("Terms") govern your access to and use of our business management platform, including our website, software, applications, and related services (collectively, the "Service"). By accessing or using BDM Hub, you agree to be bound by these Terms.
Acceptance of Terms
Agreement to Terms
By creating an account, accessing, or using any part of BDM Hub, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our Service.
Eligibility
- • Must be at least 18 years old
- • Must have legal capacity to enter contracts
- • Must represent a legitimate business entity
- • Must provide accurate registration information
Changes to Terms
- • We may update these Terms periodically
- • Notice will be provided via email or platform
- • Continued use constitutes acceptance
- • Material changes require 30 days notice
Description of Services
BDM Hub Platform
BDM Hub is a comprehensive business management platform that provides integrated tools and services to help businesses manage their operations, including but not limited to:
Core Business Tools
- • Customer Relationship Management (CRM)
- • Accounting and Financial Management
- • Inventory and Stock Control
- • Point of Sale (POS) Systems
Marketing & Sales
- • Email Marketing and Automation
- • Sales Funnel Builder
- • Lead Generation Tools
- • Social Media Management
Operations
- • Time Tracking and Project Management
- • Payroll Processing
- • Analytics and Reporting
- • Integration Services
Service Availability
We strive to maintain 99.9% uptime but cannot guarantee uninterrupted service. Scheduled maintenance will be announced in advance. We are not liable for service interruptions due to circumstances beyond our reasonable control.
User Accounts and Registration
Account Creation
Required Information
- • Valid email address
- • Company or business name
- • Contact information
- • Billing details (for paid plans)
Account Security
- • Strong password requirements
- • Two-factor authentication available
- • Regular security monitoring
- • Immediate breach notification
Account Responsibilities
- • You are responsible for maintaining the confidentiality of your account credentials
- • You must notify us immediately of any unauthorized access or security breach
- • You are liable for all activities that occur under your account
- • One account per business entity unless explicitly authorized
Payment and Billing
Subscription Plans
- • Free Starter (2 plugins)
- • Individual Plugin ($10/month)
- • All Access Bundle ($49/month)
- • Lifetime Access ($1,200 one-time)
Billing Terms
- • Monthly or annual billing cycles
- • Automatic renewal unless cancelled
- • Prorated charges for upgrades
- • No refunds for downgrades
Payment Terms
Accepted Methods
- • Credit/Debit Cards
- • PayPal
- • Bank Transfers (Annual plans)
- • Company Purchase Orders
Payment Processing
- • Secure payment processing
- • PCI DSS compliant
- • Automatic retry for failed payments
- • Invoice generation and records
Refund Policy
- • 30-day money-back guarantee
- • Pro-rated refunds for annual plans
- • No refunds after 30 days
- • Exception for service failures
Late Payment and Suspension
Accounts with overdue payments may be suspended after 7 days. Data will be preserved for 30 days after suspension to allow for payment resolution. After 30 days, accounts may be permanently deleted.
Acceptable Use Policy
Permitted Uses
You may use BDM Hub for legitimate business purposes, including:
- • Managing customer relationships
- • Processing business transactions
- • Tracking inventory and finances
- • Marketing to your customers
- • Analyzing business performance
- • Collaborating with your team
Prohibited Activities
Illegal Activities
- • Money laundering or fraud
- • Copyright or trademark infringement
- • Sale of illegal goods or services
- • Violation of privacy laws
Platform Abuse
- • Unauthorized access or hacking
- • Spam or unsolicited communications
- • Resource abuse or excessive usage
- • Reverse engineering our software
Enforcement
We reserve the right to investigate suspected violations and take appropriate action, including account suspension or termination. We may cooperate with law enforcement when required.
Data and Privacy
Your Data Rights
- • You own your business data
- • Data export available anytime
- • Data deletion upon request
- • GDPR compliance guaranteed
Our Obligations
- • Secure data storage and processing
- • Regular security audits and monitoring
- • Incident response and notification
- • Compliance with applicable laws
Privacy Policy
Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
Liability and Disclaimers
Service Warranty
BDM Hub is provided "as is" without warranties of any kind. While we strive to provide reliable service, we cannot guarantee that our platform will be error-free, secure, or continuously available.
Limitation of Liability
- • No liability for indirect or consequential damages
- • Total liability limited to amounts paid in the last 12 months
- • No liability for third-party actions or content
- • Force majeure events excluded
Your Responsibilities
- • Maintain regular data backups
- • Use strong security practices
- • Comply with applicable laws and regulations
- • Report security issues promptly
Termination
Termination by You
You may terminate your account at any time through your account settings or by contacting support. Termination is effective at the end of your current billing period.
- • No cancellation fees
- • Data export available for 90 days
- • No refunds for partial periods (except within 30-day guarantee)
Termination by BDM Hub
We may terminate or suspend your account for violations of these Terms, non-payment, or other legitimate business reasons with appropriate notice.
- • 30 days notice for non-payment (after grace period)
- • Immediate termination for severe violations
- • Data preservation period provided when possible
Effect of Termination
- • Immediate cessation of service access
- • Data deletion after retention period
- • Survival of certain provisions (payment obligations, liability limitations)
- • No liability for termination consequences
Legal Information
Governing Law
These Terms are governed by the laws of [Your Jurisdiction]. Any disputes will be resolved in the courts of [Your Jurisdiction].
* Update this section with your actual jurisdiction
Dispute Resolution
We encourage resolving disputes through direct communication. For formal disputes, mediation is preferred before litigation.
Miscellaneous
- • These Terms constitute the entire agreement between you and BDM Hub
- • If any provision is found unenforceable, the remainder remains in effect
- • We may assign these Terms; you may not without our consent
- • Headings are for convenience only and do not affect interpretation
Contact Information
If you have questions about these Terms of Service, please contact us:
Legal Department
Email: legal@bdmhub.com
Response Time: Within 5 business days
General Support
Email: support@bdmhub.com
Response Time: Within 24 hours
Ready to Get Started?
Now that you understand our terms, join thousands of businesses using BDM Hub to grow their operations.