Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information when you use the BDM Hub platform.
At BDM Hub, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our business management platform and related services.
Information We Collect
Personal Information You Provide
- Account Information: Name, email address, phone number, company details
- Payment Information: Billing address, payment method details (processed securely through third-party providers)
- Business Data: Customer information, financial records, inventory data, and other business information you input into our platform
- Communications: Messages you send us through support channels, feedback forms, or customer service
Information We Collect Automatically
- Usage Data: How you interact with our platform, features used, time spent, click patterns
- Device Information: IP address, browser type, operating system, device identifiers
- Log Data: Server logs, error reports, and performance metrics for service improvement
How We Use Your Information
Service Provision
- • Provide and maintain our platform
- • Process transactions and billing
- • Offer customer support
- • Enable platform features and functionality
Communication
- • Send service-related notifications
- • Respond to inquiries and support requests
- • Provide updates about new features
- • Send marketing communications (with consent)
Improvement & Analytics
- • Analyze platform usage and performance
- • Develop new features and services
- • Improve user experience
- • Conduct research and analytics
Legal & Security
- • Comply with legal obligations
- • Prevent fraud and abuse
- • Protect against security threats
- • Enforce our terms of service
Information Sharing and Disclosure
We Do Not Sell Your Personal Information
BDM Hub does not sell, rent, or trade your personal information to third parties for their marketing purposes.
Service Providers
We may share information with trusted third-party service providers who help us operate our platform, such as hosting providers, payment processors, and analytics services. These providers are contractually bound to protect your information.
Legal Requirements
We may disclose information if required by law, court order, or to protect the rights, property, or safety of BDM Hub, our users, or others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, with appropriate notice provided.
Data Security
Our Security Measures
Encryption
- • SSL/TLS encryption for data in transit
- • AES-256 encryption for data at rest
- • End-to-end encryption for sensitive data
Access Controls
- • Multi-factor authentication
- • Role-based access permissions
- • Regular access reviews and audits
Infrastructure
- • SOC 2 compliant data centers
- • Regular security assessments
- • Automated backup and recovery
Monitoring
- • 24/7 security monitoring
- • Intrusion detection systems
- • Incident response procedures
While we implement industry-standard security measures, no system is 100% secure. We encourage users to use strong passwords and keep their account credentials confidential.
Your Privacy Rights
Access & Portability
- • Request a copy of your personal data
- • Export your business data
- • Receive data in a machine-readable format
Correction & Updates
- • Update your account information
- • Correct inaccurate data
- • Modify your communication preferences
Deletion & Restriction
- • Request deletion of your account
- • Limit processing of your data
- • Object to certain data uses
Marketing & Communications
- • Opt-out of marketing emails
- • Control notification preferences
- • Withdraw consent at any time
To exercise any of these rights, please contact our privacy team at privacy@bdmhub.com or use the contact information below.
Additional Information
Data Retention
We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Upon account deletion, we will delete or anonymize your personal data within 90 days, except where required by law to retain it longer.
International Data Transfers
Your information may be processed and stored in countries other than your own. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your privacy rights.
Children's Privacy
BDM Hub is not intended for use by children under 16. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will delete the information promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our platform. Your continued use of BDM Hub after such changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Privacy Team
Email: privacy@bdmhub.com
Response Time: Within 48 hours
General Support
Email: support@bdmhub.com
Response Time: Within 24 hours
Questions About Your Privacy?
Our privacy team is here to help. Don't hesitate to reach out with any questions or concerns.