Cookie Policy

This Cookie Policy explains how BDM Hub uses cookies and similar technologies to enhance your experience, analyze usage, and provide personalized services.

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Last Updated: October 5, 2025
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At BDM Hub, we use cookies and similar tracking technologies to improve your experience, understand how you use our platform, and provide you with relevant content and features. This Cookie Policy explains what cookies are, how we use them, and how you can control them.

What Are Cookies?

Definition

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember information about your visit, such as your preferred language and other settings.

Types of Cookies

  • • Session Cookies: Temporary, deleted when you close your browser
  • • Persistent Cookies: Remain until deleted or expired
  • • First-Party: Set directly by BDM Hub
  • • Third-Party: Set by external services we use

Similar Technologies

  • • Local Storage: Browser storage for application data
  • • Web Beacons: Tiny images for tracking
  • • Pixels: Code snippets for analytics
  • • Scripts: JavaScript for functionality

Cookies We Use

We use different types of cookies for various purposes to enhance your experience on BDM Hub:

Essential Cookies (Required)

These cookies are necessary for the platform to function properly. They cannot be disabled and are set in response to actions you make such as logging in or filling out forms.

Cookie Name Purpose Duration
bdm_session User authentication and session management Session
csrf_token Security protection against CSRF attacks Session
remember_token "Remember me" login functionality 30 days
cookie_consent Stores your cookie preferences 1 year

Performance & Analytics Cookies

These cookies help us understand how visitors interact with our platform, allowing us to improve performance and user experience.

Service Purpose Duration
Google Analytics Website usage statistics and user behavior analysis 2 years
Hotjar Heatmaps and user session recordings 1 year
Internal Analytics Platform performance monitoring and optimization 90 days

Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.

User Preferences

  • • Dashboard layout preferences
  • • Theme and display settings
  • • Language and timezone
  • • Notification preferences

Platform Features

  • • Recently viewed items
  • • Form auto-completion
  • • Plugin configuration
  • • Search history

Marketing & Targeting Cookies (Optional)

These cookies are used to deliver relevant advertisements and track campaign effectiveness. They require your explicit consent.

Note: Marketing cookies are only set with your explicit consent and can be disabled at any time through your cookie preferences.

Third-Party Cookies

External Services We Use

BDM Hub integrates with trusted third-party services to provide enhanced functionality. These services may set their own cookies:

Analytics & Performance

Google Analytics

Usage statistics and user behavior analysis

Privacy Policy →

Hotjar

User experience analysis and heatmaps

Privacy Policy →

Payment & Support

Stripe

Secure payment processing and fraud prevention

Privacy Policy →

Intercom

Customer support chat and messaging

Privacy Policy →

Important: Third-party cookies are governed by the respective privacy policies of these services. We recommend reviewing their policies to understand how your data is processed.

Managing Your Cookie Preferences

Cookie Consent Manager

You can manage your cookie preferences using our consent manager, which appears when you first visit our site and can be accessed anytime through the link below.

Browser Settings

You can also control cookies through your browser settings:

  • • Block all cookies (may impact functionality)
  • • Delete existing cookies
  • • Block third-party cookies only
  • • Receive notifications when cookies are set

Browser-Specific Guides

Google Chrome → Mozilla Firefox → Safari → Microsoft Edge →

Impact of Disabling Cookies

Disabling certain cookies may impact your experience with BDM Hub:

Essential Cookies

  • • Cannot log into your account
  • • Forms may not work properly
  • • Security features disabled

Other Cookies

  • • Preferences not remembered
  • • Less personalized experience
  • • Analytics data not collected

Contact Us About Cookies

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Privacy Team

Email: privacy@bdmhub.com

Subject: Cookie Policy Inquiry

Response Time: Within 48 hours

General Support

Email: support@bdmhub.com

Subject: Cookie Settings Help

Response Time: Within 24 hours

Updates to This Policy

Policy Changes

We may update this Cookie Policy periodically to reflect changes in our practices, technology, or legal requirements. When we make changes:

  • • We will update the "Last Updated" date at the top
  • • Significant changes will be communicated via email or platform notification
  • • Continued use of our platform constitutes acceptance of the updated policy
  • • Previous versions are archived and available upon request

Questions About Our Cookie Usage?

We're committed to transparency about how we use cookies. Contact us if you need clarification or assistance.

Contact Privacy Team