Business Operations System

Build a Business That Runs Without You

Stop being the bottleneck. BDM Systems helps you document processes, delegate effectively, and create real systems so your business can grow beyond you.

First 2 plugins FREE
AI-powered assistance

The 5-Phase Transformation

1
Systemise You
Master your time & priorities
2
Map the Business
See how everything connects
3
Fix the Weak Points
Identify & eliminate bottlenecks
4
Build Scalable Systems
Create SOPs & delegate properly
5
Optimise + Grow
Scale with confidence

Sound Familiar?

Most small business owners are trapped in their own business. Here's what that looks like:

😰 You ARE the Business

If you're sick, on holiday, or unavailable—everything stops.

🧠 It's All in Your Head

Only you know how things really work. Nothing is documented.

🔥 Constant Firefighting

You spend every day solving the same problems over and over.

⛓️ Can't Step Away

Growth is impossible because the business can't function without you.

❓ Team Confusion

Staff constantly ask "how do I do this?" because there's no system.

⚠️ Dropped Balls

Things slip through the cracks because nothing is tracked properly.

BDM Systems fixes all of this.

Why Business Owners Choose BDM Systems

Stop working 60-hour weeks trapped in your own business. Build systems that let you step back and watch your business thrive.

Finally Take a Holiday

With documented processes and clear ownership, your team knows exactly what to do. Your phone stays quiet because they don't need to ask.

  • • Step-by-step SOPs for everything
  • • Clear backup owners assigned
  • • Automatic escalation if needed

Scale Without Chaos

Growth usually means more stress. With systems in place, growth means more profit and more freedom—not more problems for you to solve.

  • • Onboard new staff in days, not months
  • • Replicate success across locations
  • • Maintain quality at scale

Get Your Time Back

Stop answering the same questions repeatedly. Stop doing tasks someone else should handle. Focus on strategy and growth instead.

  • • Time audit shows where hours go
  • • Identify tasks to delegate
  • • Automate repetitive work

Empower Your Team

Give your team the tools to succeed. Clear responsibilities, documented procedures, and built-in training means they can work independently.

  • • Personal dashboards for each employee
  • • Training modules with certification
  • • Performance tracking & accountability

AI-Powered Assistance

Not sure how to systemise something? Ask our AI assistant. It can write SOPs, diagnose problems, and suggest improvements instantly.

  • • Generate SOPs from descriptions
  • • AI diagnosis of bottlenecks
  • • Smart automation suggestions

Build a Sellable Asset

A business dependent on you isn't worth much. A systemised business with documented processes is valuable—whether you sell or not.

  • • Complete business documentation
  • • Transferable systems
  • • Reduced key-person risk

Complete Business Systems Toolkit

Everything you need to transform your business from chaos to clarity.

Phase 2: Map the Business

See Your Business Like Never Before

Get a complete "MRI scan" of your business. Visual org charts, process maps, and a bird's-eye view of every function—with bottlenecks highlighted in red.

Visual Org Chart Builder

Drag-and-drop roles, responsibilities, and reporting lines

Process Workflow Designer

Map every process from start to finish with decision points

Business Blueprint

Traffic-light view of what exists, what's missing, what's at risk

Sales LOW RISK
5 SOPs • 3 Owners • 2 Backups
Operations MEDIUM RISK
3 SOPs • 2 Owners • 0 Backups
Finance HIGH RISK
0 SOPs • Owner only • No backup
Owner Dependency Score
68%
Target: Below 20%

SOP: Processing Customer Refunds

1
Verify the purchase
Check order history in BDM CRM
2
Check refund eligibility
Within 30 days? Product unopened?
3
Process in BDM Accounting
Create credit note & initiate payment
4
Send confirmation email
Use refund confirmation template
📹 Video walkthrough attached
Phase 4: Build Scalable Systems

Create SOPs That Actually Get Used

Beautiful, step-by-step procedures your team will actually follow. Add screenshots, videos, decision trees, and checklists. Version control keeps everything up-to-date.

AI-Assisted SOP Writing

Describe what you want—AI writes the first draft

Rich Media Support

Embed videos, screenshots, and file attachments

Approval Workflows

Review and approve before publishing to team

Team Command Centre

Your Team's Daily Dashboard

Every employee gets a personalised view showing exactly what they need to do today. Tasks, SOPs, checklists, and alerts—all in one place.

Personal Task Lists

Each team member sees only their relevant tasks

Automatic Escalations

Missed deadlines automatically alert managers

Performance Tracking

See who's delivering and who needs support

👋 Good morning, Sarah

📋 Today's Tasks
Process morning orders ✓ Done
Complete stock check In Progress
Update weekly report Due 5pm
📚 Your SOPs
• Customer Returns Process
• Daily Stock Check
• End of Day Reconciliation
⚠️ 1 Alert
Training module "POPIA Compliance" due in 3 days

Track Your Transformation

Real-time metrics show exactly how systemised your business is—and what to fix next.

78%
SOP Coverage
65%
Delegation Score
32%
Owner Dependency
45%
Automation Score
89%
Team Accountability
A-
Overall Health

AI-Generated Monthly Insights

✅ What Improved
  • • Sales SOPs increased from 3 to 5
  • • New backup owner assigned for Finance
  • • 4 processes automated this month
⚠️ Needs Attention
  • • HR still has no documented processes
  • • 2 escalations triggered for overdue tasks
  • • Marketing owner dependency at 85%
💡 Recommended Next Steps
  • • Document the hiring process (HR)
  • • Assign backup for marketing tasks
  • • Review escalation rules for accuracy
🎯 30-Day Goal
  • • Reduce owner dependency to 25%
  • • Complete 3 new SOPs
  • • Train 2 backup owners

Connects With Your Entire BDM Suite

BDM Systems integrates seamlessly with every other BDM plugin. Build systems around your CRM, inventory, accounting, and more.

BDM CRM

Create SOPs linked to sales stages. Trigger checklists when deals close. Ensure every customer gets the same great experience.

  • • Sales process SOPs
  • • Onboarding checklists
  • • Customer journey workflows

BDM Accounting

Document financial processes with proper controls. Invoicing procedures, expense approvals, and month-end checklists—all systemised.

  • • Financial SOPs
  • • Month-end checklists
  • • Approval workflows

BDM Stock Control

Inventory receiving procedures, stock check routines, and reorder processes. Never miss a step in your warehouse operations.

  • • Receiving checklists
  • • Stock count procedures
  • • Reorder SOPs

BDM Help Desk

Support ticket procedures, escalation paths, and resolution workflows. Consistent customer support every time.

  • • Ticket handling SOPs
  • • Escalation procedures
  • • Resolution checklists

BDM Roster

Shift handover procedures, opening/closing checklists, and role-specific task assignments based on who's working.

  • • Shift handover SOPs
  • • Opening/closing checklists
  • • Role-based assignments

BDM Mailer

Automated email sequences triggered by system events. SOP completion notifications, training reminders, and escalation alerts.

  • • Automated notifications
  • • Training reminders
  • • Escalation alerts

The Transformation

What changes when you systemise your business

😓 Before BDM Systems

  • Working 60+ hours a week
  • Can't take a holiday without chaos
  • New hires take months to train
  • Same mistakes repeated constantly
  • "How do I do this?" all day long
  • You're the bottleneck for everything
  • Growth means more stress
  • Business isn't sellable

🎉 After BDM Systems

  • Working 40 hours or less
  • Business runs fine without you
  • New hire productive in weeks
  • Mistakes fixed permanently with SOPs
  • "Check the SOP" solves everything
  • Team handles it themselves
  • Growth means more profit
  • Business is a valuable asset

Simple, Affordable Pricing

Get complete business operations software for a fraction of what consultants charge.

BDM Systems Only

$10/month
Perfect to start systemising
  • Unlimited SOPs & processes
  • Team dashboards & tasks
  • AI-powered SOP builder
  • Risk & bottleneck analysis
Get BDM Systems
MOST POPULAR

Complete BDM Suite

$49/month
BDM Systems + 18 other tools
  • Everything in BDM Systems
  • CRM, Accounting, Payroll
  • Stock Control, Help Desk
  • Full integration across tools
Get Full Suite Access

Compare the Cost

Traditional systemisation costs
Business Consultant $2,000+/month
Operations Manager $5,000+/month
SOP Software $100+/month
Total Cost $7,100+/month
You Save $7,050+/month
= $84,600+ per year!

Choose any 2 plugins - full access forever FREE • 30-day money-back guarantee

Bank-level Security
No Setup Fees
24/7 Support

Frequently Asked Questions

How long does it take to systemise my business?

Most businesses see meaningful results within 4-8 weeks. The 5-phase journey is designed to create quick wins early while building toward complete systemisation over 3-6 months.

Do I need to document everything myself?

No! Our AI assistant can generate SOPs from simple descriptions. Just explain the process in your own words, and it creates a structured procedure. You review and refine—not start from scratch.

Will my team actually use this?

Yes—because we've made it simple. Each team member gets a personal dashboard showing only what's relevant to them. No complex software to learn. Plus, accountability tracking ensures adoption.

What size business is this for?

BDM Systems is designed for businesses with 2-50 employees. If you're a solo freelancer with no plans to grow, you might not need this yet. But if you have (or want) a team, this is for you.

Can I import existing SOPs and documents?

Absolutely. Upload your existing documents to the Assets Library, then convert them into interactive SOPs with our builder. Your existing work isn't wasted—it's enhanced.

Ready to Build a Business That Runs Without You?

Join thousands of business owners who've escaped the chaos. Start systemising today—choose any 2 plugins completely free.

Questions? Contact our systems specialists at support@bdmhub.com