Field Service Management

Complete Job Card System for Service Businesses

Professional field service management that handles everything from job scheduling to digital sign-offs. Dispatch teams, track time, manage materials, and delight customers - all from one unified platform.

Everything You Need

Unlimited
Job Cards
Real-time
Job Tracking
Digital
Sign-offs
Client
Portal Included
Job Scheduling & Team Dispatch
Time Tracking & Labour Costs
Materials & Equipment Tracking
SLA Management & Reporting

Why Service Businesses Choose BDM Job Cards

Stop juggling paper job cards, spreadsheets, and WhatsApp groups. Get a professional system that keeps your entire operation running smoothly.

Smart Job Scheduling

Drag-and-drop calendar scheduling with conflict detection. See team availability at a glance and assign jobs to the right technicians based on skills and location.

  • • Calendar view with drag-and-drop
  • • Team availability tracking
  • • Skill-based job assignment

Team Management & Dispatch

Create teams with specific skills and certifications. Track their current status, workload, and performance metrics. Dispatch the right team to every job.

  • • Skills & certification tracking
  • • Service area management
  • • Performance analytics

Real-time Job Tracking

Know exactly where every job stands. From draft to completion, track status changes with full audit trails. GPS coordinates for site visits.

  • • 8 job status stages
  • • Complete status history
  • • GPS site location

Accurate Time Tracking

Clock in and out per job with automatic duration calculation. Track regular hours, overtime, and breaks. Calculate labour costs in real-time.

  • • Clock in/out per job
  • • Overtime calculation
  • • Labour cost tracking

Materials & Equipment

Track every part and material used on each job. Record equipment assignments, wastage, and returns. Know your true job costs instantly.

  • • Material usage tracking
  • • Equipment assignment
  • • Wastage & returns

Digital Sign-offs

Capture client and technician signatures digitally. Timestamp every sign-off for complete audit trails. No more lost paperwork or disputed completions.

  • • Client signature capture
  • • Technician sign-off
  • • Timestamped records

Streamlined Job Workflow

From initial request to final sign-off, every job follows a clear, trackable path.

Draft
Scheduled
Assigned
In Progress
Awaiting
Completed
On Hold
Cancelled

Powerful Features for Every Aspect

Everything you need to run a professional field service operation, built into one powerful platform.

Client & Site Management

Manage all your clients and their multiple service locations. Store contact details, site access codes, GPS coordinates, and special instructions for every location.

Multiple
Sites per Client
GPS
Location Tracking

Job Types & Templates

Create reusable job templates with predefined tasks, estimated durations, and standard materials. Speed up job creation and ensure consistency across your team.

Reusable
Task Templates
Standard
Material Lists

Task Checklists

Break jobs into detailed task checklists. Track completion status, assign to specific technicians, require verification, and ensure nothing gets missed.

Verify
Task Completion
Bulk
Task Operations

Photos & Documents

Capture before/after photos, attach documents, and store digital signatures. Build a complete visual record of every job for quality assurance and disputes.

Before/After
Photo Capture
Document
Attachments
Self-Service Portal

Dedicated Client Portal

Give your clients 24/7 access to their job history, real-time tracking, and the ability to request new services - all without calling your office.

Real-time Job Tracking

Clients can see exactly where their job stands at any moment.

Rate & Review Jobs

Collect valuable feedback with 5-star ratings and comments.

Request New Services

Clients submit service requests that flow directly into your queue.

Public Tracking Links

Share secure tracking links - no login required for basic tracking.

Client Portal Features

View Job History
Track Active Jobs
Submit Service Requests
Rate Completed Jobs
View Job Documents
Manage Profile

Powerful Dashboard & Reports

Get real-time visibility into your entire operation with comprehensive analytics and reporting.

Job Statistics

Track completion rates, active jobs, and overdue work at a glance.

Revenue & Costs

Monitor revenue trends, job costs, and profit margins over time.

Team Performance

Compare team ratings, completion rates, and workload distribution.

SLA Compliance

Track deadline adherence and identify bottlenecks in your workflow.

Client Satisfaction

4.8

Average rating from completed job feedback

Materials Analytics

Track your top used materials, costs, and wastage across all jobs.

  • Top 10 materials report
  • Cost by job type

Time Analytics

Understand where your team's time goes with detailed breakdowns.

  • Regular vs overtime
  • Labour cost trends

Seamless BDM Hub Integration

BDM Job Cards works beautifully with other BDM plugins for a complete business solution.

BDM CRM Link

Client data syncs automatically between CRM and Job Cards. Create jobs directly from customer records with all contact details pre-filled.

  • • Shared client database
  • • Job history in CRM
  • • Contact auto-fill

Stock Control Link

Materials used on jobs automatically deduct from inventory. Track stock levels in real-time and get alerts when parts run low.

  • • Auto stock deduction
  • • Real-time inventory
  • • Low stock alerts

BDM Accounting Sync

Completed jobs can generate invoices automatically. Labour costs and materials post directly to your accounting system.

  • • Auto invoice generation
  • • Cost posting
  • • Revenue tracking

Time Log Connect

Job time entries flow into BDM Time Log for comprehensive workforce tracking and payroll integration.

  • • Unified time tracking
  • • Payroll integration
  • • Productivity reports

BDM Mailer

Send automated job notifications, completion confirmations, and follow-up surveys through BDM Mailer.

  • • Job notifications
  • • Completion emails
  • • Satisfaction surveys

Unified Reporting

Job data flows into BDM Analytics for cross-plugin business intelligence and executive dashboards.

  • • Cross-plugin reports
  • • Business KPIs
  • • Executive dashboards

Perfect for Service Industries

BDM Job Cards is designed for any business that dispatches technicians to customer sites.

Electricians

Plumbers

IT Services

HVAC

Cleaning

Maintenance

Ready to Streamline Your Field Operations?

Join service businesses using BDM Job Cards to manage their teams, delight their customers, and grow their operations.

Questions? Contact our systems specialists at support@bdmhub.com

BDM Hub

The complete business management platform that grows with your business. Manage everything from one unified dashboard.

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